Cancellation and Refund Policy

What a guest is refunded, and when.

Cancelling a booking

[To be written by legal counsel: the refund bands, stated as they appear at checkout]

When the host cancels

[To be written by legal counsel: full refund, and what the guest is owed]

Weather and safety cancellations

[To be written by legal counsel: the conditions under which a cancellation costs nobody]

Event tickets

[To be written by legal counsel: tickets are sold rather than held, and how that differs]

How and when refunds are paid

[To be written by legal counsel: the method and the timeframe]

準備好用您的方式探索日本了嗎?

探索真正的體驗和舒適的住宿——精心策劃,輕鬆預訂。